Safety warning:
All helium tank cylinders need to be secured; this is the renter's responsibility. Helium is a non-toxic, non-flammable gas, however it is dangerous to breathe in the gas from the cylinder, or even from an inflated balloon. We recommend that you transport the helium tank cylinder in the trunk of your car. If you must transport it in the passenger compartment, make sure it is secured and you have at least one window open at all times
Delivery Information:
Delivery of our helium tanks are available at a nominal fee.
Delivery and pick-up will be made to ground level, to easily accessible buildings and yards. There is an additional charge for upstairs, downstairs, long distance hauling and for deliveries outside of our normal delivery area.
Please make sure that the arrangements for delivery are explicit as there are extra charges if no one is home at the time of delivery or pick up, or for delivery or pick up at other than ground level.
Loss or Damage:
Responsibility for equipment remains with the renter from time of receipt to time of return. Please be sure equipment is secured when not in use and protected from the weather. We do charge for missing, broken or rain damaged parts.
Damages and Cleaning charges:
Customers will be charged for broken, damaged and missing items not in use and protected from the weather. Check with the management of hired halls, convention centers, restaurants and parks to make sure they will take care of our equipment for you before we have it delivered there on your behalf or should you have to leave it there.
